We are excited to invite Larry Smith, Senior Consultant with the Institute for Crisis Management, to share over 30 years of experience with our online reputation management blog.  ICM is an international crisis communication and management consulting company specializing in helping organizations avoid crises, and when a crisis cannot be prevented, helps them communicate with key audiences, including employees and the media. He spent 35 years as a reporter, editor, TV anchor and news director and served as press secretary to then-Senator Dan Quayle before joining ICM in 1994. Larry is co-author of three books on crisis management, a Batten Fellow at the Darden Graduate School of Business, UVA, and has taught public speaking and media/spokesperson training for 30 years. [Read more…]