Online Reputation Management Blog

Yahoo and Bing Battle to Win Spot as Safari’s New Default Search Engine

Having already settled a deal with Mozilla to take over as its default search engine on the Firefox browser, Yahoo! has now set its sights on Apple.

Google’s deal with Apple is set to expire in the new year, giving Apple the opportunity to provide another default search engine. Both Yahoo! and Microsoft didn’t waste any time to jump on the opportunity.

Both companies have popular search engines (though not as popular as Google) that could create a strong partnership with Apple, and officials from both Yahoo! and Microsoft have had discussions with Internet Software and Services Senior Vice President of Apple, Eddy Cue, in hopes of taking over for Google.

After signing a deal with Mozilla to become Firefox’s new default search engine, Yahoo! has been hard at work to revamp its current search page, as well as its mobile search. The company is hoping that the updates appeal to Apple, as well.

Despite their best efforts, Yahoo! remains at a slight disadvantage. Microsoft’s Bing is currently the default search for Siri, and it is also well-integrated with Apple’s new Yosemite system upgrade. With a partnership already in place, Microsoft seems the natural choice.

With all the excitement over Yahoo!’s new deal with Firefox and the potential for a new deal with Apple, many are probably wondering, what’s the big deal, anyway? For search engine companies like Google, Yahoo! and Microsoft, earning a spot as a major Internet browser’s default search engine is a huge deal.

For starters, over 90% of Internet sessions begin with a search engine. All search engines are competing to be the number one pick of Internet users, and while Google has held onto first place for quite some time now (and likely will continue to do so), losing its default spot on both Firefox and Safari would be a big blow to business while giving either Yahoo! or Bing a leg up on the competition.

While many Internet users already have a favorite search engine site, a good number of people use whatever default search engine shows up on their browser, which is good news for whichever company is able to earn a deal with Apple.

Are Pictures Still Worth 1,000 Words? Or Just 140 Characters?

People are taking more pictures than ever — 380 billion a year, in fact — thanks to digital cameras and social media, which have made photography easier and more accessible. Now, people take more pictures in two minutes than the whole of humanity did in the 19th Century.

However, some people think that this might not be such a good thing, suggesting that the attention we give to photos has atrophied as a result of the sheer volume of pictures put in front of us. Consequently, this may mean our photos carry less weight, and are less valuable.

To put this in perspective, think back to a time when digital cameras were the stuff of science fiction. You first had to buy film, then pay for it get to get developed and printed. Now, sharing pictures is as easy as pulling out your smartphone, snapping the shot, and putting it on Facebook, Instagram, Twitter, Snapchat, or whichever social network you may prefer.

There’s also the emotional value to consider. Film can only capture a very limited amount of pictures, so photographers who still use film — both amateur and professional — have to be selective. Memory cards, on the other hand, can hold what feels like a limitless amount of pictures. The standard eight gigabyte memory card can hold 1,907 12-megapixel pictures, and most smartphones and cameras have much, much more memory than that. Instead of exclusively photographing precious moments — birthdays, holidays, babies’ first moments — we take selfies and pictures of lackluster meals, simply because we can.

In economics, there’s a principle called diminishing marginal returns. According to Investopedia, it’s “a law of economics stating that, as the number of new employees increases, the marginal product of an additional employee will at some point be less than the marginal product of the previous employee.” This means that after you possess a certain amount of something, the value of each individual thing decreases as you get more.

Essentially, the more pictures we take and share, the less valuable each one becomes.

To retain our pictures’ value, perhaps it’s not a matter of being more selective with our subjects, but a matter of thinking before sharing. As Nat Burgess, a photographer and writer for GeekWire, writes, “Many of the 60 billion photos taken this month will be deleted when the photographer upgrades his or her phone. A few will receive a passing glance on social media. The ones that catch your eye, most likely, will have been taken by a photographer who cares about the subject, and who has something more to say than ‘look at me.'”

McDonald’s Hopes New Social Media Q&A Campaign Will Improve Public’s Perception

McDonald’s has a bad rap, and with the increasing popularity and availability of healthier on-the-go meal options, such as fast-casual chains like Chipotle Mexican Grill, Panera Bread, and Saladworks, consumers aren’t lovin’ it anymore. McDonald’s has therefore taken to social media in an effort to revamp their image of unhealthy — and maybe even downright unnatural — food, to one that promotes healthy meal choices.

As such, they’ve recruited former Mythbusters host Grant Imahara as part of their new social media campaign. Imahara, with his approachable nerdy-but-cool demeanor, is seemingly far less frightening than McDonald’s previous Facebook and Twitter Happy Meal Mascot, which drew an immense amount of scorn and mockery from consumers and which coincided with four consecutive months of declining, less than stellar U.S. sales. While the mocked mascot may not be directly linked to declining sales, it contributed to the public’s poor image of the McDonald’s brand.

According to a third-quarter study conducted this year by Brand Keys, McDonald’s has suffered declining sales across all age groups and generations. Millennials, Gen X- and Y-ers, and even Baby Boomers are spending less and less at McDonald’s, characterizing its food as “cheap,” and not “quality food.” However, McDonald’s has been suffering from much more than declining sales and the social media blues. Ironically enough, social media may just be what ultimately repairs their image.

In an effort to shift consumer behavior and dispel negative associations regarding their food, McDonald’s has taken to social media to keep it real with consumers by answering their questions. And consumers definitely got real, asking tough questions like “What is mechanically-separated meat, and how do you turn it into a nugget?” and “What’s with that pink slime?” and also “Is there horsemeat in your hamburgers?” The realest question of all may have been, “Does McDonald’s even sell real food?”

In addition to the social media campaign, McDonald’s is now accepting Apple Pay, a new mobile payment system that allows users to pay with a smartphone app rather than their wallet. Cloud based-POS systems have taken the retail and restaurant industries over by storm. The convenience and security of cloud POS systems allows businesses to have access to important sales data at all times, from any location where an internet connection is present. Large retailers and restaurant chains use cloud POS systems to carefully monitor sales. The Golden Arches will likely use this technology to track the efficacy of their new social efforts, as well.

While the future of McDonald’s has yet to be determined, the trend towards healthier, more natural foods makes it seem as though fewer people may be asking to have fries with that in the future.

iCloud Hackers Regroup After Celebrity Nude Photo Scandal

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Celebrities are not the only ones upset about the recent iCloud hack that resulted in the leak of hundreds of nude celebrity photos. Hackers from the porn forum “AnonIB” that hosted many of the photos are not used to so much publicity, nor did they want it. The creators of the site quickly took the forum down after realizing that the hacker who stole the photos, known as “OrigianlGuy,” had leaked the photos on their site.

Hackers who had shared hacking tips and advertised their skills on AnonIB disbanded after the story began to circulate through the news, and have only recently regrouped. Although the website is back up and running, its layout has changed in the aftermath of the celebrity scandal. The page that contained stolen photos, nicknamed “Stol,” is no longer available. The Stol page had previously been used as a way for hackers to adversities their services and as a common place for hackers to share tips on obtaining nude photographs. The creators of the site didn’t give an explanation for deleting this section of the forum, but fear of legal action against them is a likely cause.

iCloud hackers might not be able to steal information off the web as easily now that Apple has upped its security measures, but that isn’t likely to stop them. Information stored on the cloud is vulnerable to attacks, and nearly 50% of businesses lost data in the cloud in 2013. It might be more difficult, but hackers will find a way.

The war wages on in the celebrity nude photo scandal with the most recent legal actions involving Google. Celebrity lawyer Marty Singer has written to Google, demanding that they remove any nude celebrity photos that continue to circulate on its site and asking them to cut off any sites listed on Google that host the nude photos. He has threatened to sue the company for $100 million if they don’t cooperate.

A request made on behalf of victims of the photo scandal to remove all photos was sent to Google a month before the threat, but many sites that Google owns still displayed the pictures. Jennifer Lawrence, Kate Upton, Rihanna and Ariana Grande are among the female celebrities targeted by the iCloud attack.