Online Reputation Management Blog

Are Pictures Still Worth 1,000 Words? Or Just 140 Characters?

People are taking more pictures than ever — 380 billion a year, in fact — thanks to digital cameras and social media, which have made photography easier and more accessible. Now, people take more pictures in two minutes than the whole of humanity did in the 19th Century.

However, some people think that this might not be such a good thing, suggesting that the attention we give to photos has atrophied as a result of the sheer volume of pictures put in front of us. Consequently, this may mean our photos carry less weight, and are less valuable.

To put this in perspective, think back to a time when digital cameras were the stuff of science fiction. You first had to buy film, then pay for it get to get developed and printed. Now, sharing pictures is as easy as pulling out your smartphone, snapping the shot, and putting it on Facebook, Instagram, Twitter, Snapchat, or whichever social network you may prefer.

There’s also the emotional value to consider. Film can only capture a very limited amount of pictures, so photographers who still use film — both amateur and professional — have to be selective. Memory cards, on the other hand, can hold what feels like a limitless amount of pictures. The standard eight gigabyte memory card can hold 1,907 12-megapixel pictures, and most smartphones and cameras have much, much more memory than that. Instead of exclusively photographing precious moments — birthdays, holidays, babies’ first moments — we take selfies and pictures of lackluster meals, simply because we can.

In economics, there’s a principle called diminishing marginal returns. According to Investopedia, it’s “a law of economics stating that, as the number of new employees increases, the marginal product of an additional employee will at some point be less than the marginal product of the previous employee.” This means that after you possess a certain amount of something, the value of each individual thing decreases as you get more.

Essentially, the more pictures we take and share, the less valuable each one becomes.

To retain our pictures’ value, perhaps it’s not a matter of being more selective with our subjects, but a matter of thinking before sharing. As Nat Burgess, a photographer and writer for GeekWire, writes, “Many of the 60 billion photos taken this month will be deleted when the photographer upgrades his or her phone. A few will receive a passing glance on social media. The ones that catch your eye, most likely, will have been taken by a photographer who cares about the subject, and who has something more to say than ‘look at me.'”

McDonald’s Hopes New Social Media Q&A Campaign Will Improve Public’s Perception

McDonald’s has a bad rap, and with the increasing popularity and availability of healthier on-the-go meal options, such as fast-casual chains like Chipotle Mexican Grill, Panera Bread, and Saladworks, consumers aren’t lovin’ it anymore. McDonald’s has therefore taken to social media in an effort to revamp their image of unhealthy — and maybe even downright unnatural — food, to one that promotes healthy meal choices.

As such, they’ve recruited former Mythbusters host Grant Imahara as part of their new social media campaign. Imahara, with his approachable nerdy-but-cool demeanor, is seemingly far less frightening than McDonald’s previous Facebook and Twitter Happy Meal Mascot, which drew an immense amount of scorn and mockery from consumers and which coincided with four consecutive months of declining, less than stellar U.S. sales. While the mocked mascot may not be directly linked to declining sales, it contributed to the public’s poor image of the McDonald’s brand.

According to a third-quarter study conducted this year by Brand Keys, McDonald’s has suffered declining sales across all age groups and generations. Millennials, Gen X- and Y-ers, and even Baby Boomers are spending less and less at McDonald’s, characterizing its food as “cheap,” and not “quality food.” However, McDonald’s has been suffering from much more than declining sales and the social media blues. Ironically enough, social media may just be what ultimately repairs their image.

In an effort to shift consumer behavior and dispel negative associations regarding their food, McDonald’s has taken to social media to keep it real with consumers by answering their questions. And consumers definitely got real, asking tough questions like “What is mechanically-separated meat, and how do you turn it into a nugget?” and “What’s with that pink slime?” and also “Is there horsemeat in your hamburgers?” The realest question of all may have been, “Does McDonald’s even sell real food?”

In addition to the social media campaign, McDonald’s is now accepting Apple Pay, a new mobile payment system that allows users to pay with a smartphone app rather than their wallet. Cloud based-POS systems have taken the retail and restaurant industries over by storm. The convenience and security of cloud POS systems allows businesses to have access to important sales data at all times, from any location where an internet connection is present. Large retailers and restaurant chains use cloud POS systems to carefully monitor sales. The Golden Arches will likely use this technology to track the efficacy of their new social efforts, as well.

While the future of McDonald’s has yet to be determined, the trend towards healthier, more natural foods makes it seem as though fewer people may be asking to have fries with that in the future.

Pinterest for Business

One of the newest social media superstars on the scene is Pinterest – a site that allows you to post your “favorite things” like photos and videos and invite your friends and colleagues to take a look.  Now we all know it is great for posting your favorite recipes, television shows, books – not to mention weird and wonderful images from the Web, of which there is no shortage.  But how about Pinterest for business?

Businesses can also take advantage of Pinterest –  it might seem like a no-brainer for retail, as these businesses can easily post photos of their products – but posting photos in a vacuum is no fun. You need followers!  So how can you get more followers? And what if you have a services business?   [Read more…]

7 LinkedIn Tips You Need to Know Right Now

LinkedIn is the most powerful professional networking and marketing tool on the planet, with over 160 million members.  However, most people do not use LinkedIn effectively.  Growing the number of LinkedIn connections is only one part of a successful LinkedIn strategy.  Even LinkedIn’s co-founder, Reid Hoffman was quoted in Wired Magazine  discussing how people simply do not use or know how to take advantage of the full potential of the site.

So if you want to get to know LinkedIn and use it for the benefit of your business (and self) here are seven LinkedIn tips you need to know right now:

[Read more…]