Online Reputation Management Blog

Fashion Guru Zoella Upgrades Living Situation, Gives Online World a Lesson on the Influence of Blogging

Social Media with Blogging
Fashion blogging sensation Zoe Sugg — labeled by InStyle as the “undisputed pin-up girl for the digital generation,” has cashed in on her success and bought a stunning new Brighton home in the U.K.

Sugg, better known by her blogging name Zoella, is only 24 years old. She began her online career when she was just a teen, reviewing beauty products from her bedroom in YouTube videos.

Six years later, she now pulls in over $30,000 each month from advertisers who want to place their products alongside her videos. She has seven million subscribers and gets about 12 million hits per month.

Her new home has five bedrooms with ensuite baths, a gourmet kitchen and even an additional log cabin for casual relaxation. She will share the residence with her 21-year-old boyfriend, Alfie Deyes, and has announced on social media that they have dubbed their home the “Zalfie Pad.”

Many other fashion bloggers make a living — though perhaps not as luxurious a living as Sugg’s — by linking to products for which they receive commissions, Yahoo! Finance reported Feb. 19, and fashion bloggers are fast becoming the best avenue for major designers and retailers such as Bloomingdales to reach customers.
Blogging and Branding
Sugg’s success doesn’t just indicate her personal charisma; it’s a perfect example of the rapidly expanding power of blogging, both for individuals and major brands.

“Blogging is an opportunity you do not want to miss out when it comes to publishing for your personal brand,” Susan Gilbert wrote in a Feb. 13 article for the website Business 2 Community, neatly summing up the potential blogging offers businesses of all sizes.

Instead of simply advertising products, blogs rely on a persona with whom customers can identify (even on blogs where that persona is actually constructed by multiple individuals). Blogging, therefore, can help businesses develop a more comprehensive brand identity, create conversations and make customers feel that they’re being included in an inner circle — as opposed to simply being told what to buy.

In this case, as in many others, better branding leads to better sales, as well. Research shows that blogs are actually 63% more likely to impact buying decisions than newspapers are. That’s an important lesson for any online marketing experts debating the nature of online influence.

Are Pictures Still Worth 1,000 Words? Or Just 140 Characters?

People are taking more pictures than ever — 380 billion a year, in fact — thanks to digital cameras and social media, which have made photography easier and more accessible. Now, people take more pictures in two minutes than the whole of humanity did in the 19th Century.

However, some people think that this might not be such a good thing, suggesting that the attention we give to photos has atrophied as a result of the sheer volume of pictures put in front of us. Consequently, this may mean our photos carry less weight, and are less valuable.

To put this in perspective, think back to a time when digital cameras were the stuff of science fiction. You first had to buy film, then pay for it get to get developed and printed. Now, sharing pictures is as easy as pulling out your smartphone, snapping the shot, and putting it on Facebook, Instagram, Twitter, Snapchat, or whichever social network you may prefer.

There’s also the emotional value to consider. Film can only capture a very limited amount of pictures, so photographers who still use film — both amateur and professional — have to be selective. Memory cards, on the other hand, can hold what feels like a limitless amount of pictures. The standard eight gigabyte memory card can hold 1,907 12-megapixel pictures, and most smartphones and cameras have much, much more memory than that. Instead of exclusively photographing precious moments — birthdays, holidays, babies’ first moments — we take selfies and pictures of lackluster meals, simply because we can.

In economics, there’s a principle called diminishing marginal returns. According to Investopedia, it’s “a law of economics stating that, as the number of new employees increases, the marginal product of an additional employee will at some point be less than the marginal product of the previous employee.” This means that after you possess a certain amount of something, the value of each individual thing decreases as you get more.

Essentially, the more pictures we take and share, the less valuable each one becomes.

To retain our pictures’ value, perhaps it’s not a matter of being more selective with our subjects, but a matter of thinking before sharing. As Nat Burgess, a photographer and writer for GeekWire, writes, “Many of the 60 billion photos taken this month will be deleted when the photographer upgrades his or her phone. A few will receive a passing glance on social media. The ones that catch your eye, most likely, will have been taken by a photographer who cares about the subject, and who has something more to say than ‘look at me.'”

McDonald’s Hopes New Social Media Q&A Campaign Will Improve Public’s Perception

McDonald’s has a bad rap, and with the increasing popularity and availability of healthier on-the-go meal options, such as fast-casual chains like Chipotle Mexican Grill, Panera Bread, and Saladworks, consumers aren’t lovin’ it anymore. McDonald’s has therefore taken to social media in an effort to revamp their image of unhealthy — and maybe even downright unnatural — food, to one that promotes healthy meal choices.

As such, they’ve recruited former Mythbusters host Grant Imahara as part of their new social media campaign. Imahara, with his approachable nerdy-but-cool demeanor, is seemingly far less frightening than McDonald’s previous Facebook and Twitter Happy Meal Mascot, which drew an immense amount of scorn and mockery from consumers and which coincided with four consecutive months of declining, less than stellar U.S. sales. While the mocked mascot may not be directly linked to declining sales, it contributed to the public’s poor image of the McDonald’s brand.

According to a third-quarter study conducted this year by Brand Keys, McDonald’s has suffered declining sales across all age groups and generations. Millennials, Gen X- and Y-ers, and even Baby Boomers are spending less and less at McDonald’s, characterizing its food as “cheap,” and not “quality food.” However, McDonald’s has been suffering from much more than declining sales and the social media blues. Ironically enough, social media may just be what ultimately repairs their image.

In an effort to shift consumer behavior and dispel negative associations regarding their food, McDonald’s has taken to social media to keep it real with consumers by answering their questions. And consumers definitely got real, asking tough questions like “What is mechanically-separated meat, and how do you turn it into a nugget?” and “What’s with that pink slime?” and also “Is there horsemeat in your hamburgers?” The realest question of all may have been, “Does McDonald’s even sell real food?”

In addition to the social media campaign, McDonald’s is now accepting Apple Pay, a new mobile payment system that allows users to pay with a smartphone app rather than their wallet. Cloud based-POS systems have taken the retail and restaurant industries over by storm. The convenience and security of cloud POS systems allows businesses to have access to important sales data at all times, from any location where an internet connection is present. Large retailers and restaurant chains use cloud POS systems to carefully monitor sales. The Golden Arches will likely use this technology to track the efficacy of their new social efforts, as well.

While the future of McDonald’s has yet to be determined, the trend towards healthier, more natural foods makes it seem as though fewer people may be asking to have fries with that in the future.

How to Use Instagram for Business

Instagram Photo SharingInstagram was first designed for creative photographers using an iPhone back in 2010 – an iOS mobile platform for artists to communicate with one another and discuss pictures and videos.  The platform provides filters and other tools so that people could enhance their images.

It is often recommended to post photos with clear captioning in order to truly foster conversation and get the feedback that artists need.  One of Instagram’s many perks is that you can also post the photos on other social media sites such as Twitter, Tumblr and Facebook – thus engaging your audience across multiple social networks simultaneously. [Read more…]